HOTEL OPERATIONS MANAGER
Our client seeking a dynamic, outgoing and enthusiastic Operations Manager who is passionate about hospitality to lead us forward in meeting both our financial and business objectives, whilst ensuring the highest degree of customer care.
The Hotel Operations Manager is responsible for planning, organising, directing and coordinating management activities daily. The successful candidate will be responsible for delivering results that contribute to the overall success of the hotel.
Ensuring all areas and departments of the Hotel are running as efficiently as possible.
Liaise with all Departmental Managers demonstrating strong leadership skills
Manage all aspects of financial performance, forecasts, budgets, P&Ls
Hold regular briefings and communication meetings with the team
Ensure the Company Health and Safety, Food Safety and COSHH legislations are complied to.
All Licensing and Statutory Compliances are met by the Company throughout the Hotel and Team.
Excellent communication skills with guest and team
Hands on approach, ability to manage and motivate teams without compromising on the quality of guest service
Correlate weekly reports or Periodic Reports including Cost control, food and beverage, staff etc
Reporting to the Directors
Flexible with hours in keeping with the business needs
Assist the development of meaningful, achievable departmental budgets and other short and long term strategic goals.
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
Comply and exceed hotel and company Service Standards
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction.
Degree Level Bachelor's degree Minimum Degree Field(s) Hotel, business or hospitality management.
Location Dubai - United Arab Emirates
Due to the high volume of applicants, only shortlisted candidates will be contacted.